WebIf your Hub’s purple light is flashing, this may mean that there is an issue connecting to the internet. To troubleshoot this problem you will need to power cycle your router and check whether there are any issues with the service to your property. Read our in-depth guide to troubleshoot a Flashing purple light. Red WebMay 6, 2024 · BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz.
Fix problems with Complete Wi-Fi BT Help
WebUser guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. Click a dropdown for your model of Hub. Links to user manuals and other documents for BT Hubs for broadband. Click a dropdown for your model of hub. You can find user manuals for other BT products at www.bt.com/producthelp > User guides WebNov 15, 2024 · Go to solution Trying to set up a "smart home" but having some difficulties getting devices to connect to BT Hub 6. The dual-band is turned off, just using 2.4ghz and smart set up also turned off. (Devices will only connect to 2.4ghz anyway) dc sheraton
6 Quick Steps to Fix Your BT Broadband (2024)
WebPosition your Hub in the middle of your home. This will reduce the number of walls slowing down your signal and you'll get better wi-fi in more places in your home. Keep your Hub away from the window otherwise half your signal will be sent outside. If you put your Hub in a cupboard, it'll slow down your speed and reduce how far your signal can go. WebFeb 22, 2024 · Every network device you have make sure they are off, then reset the hub. Try to connect one device, best would be a PC or a laptop and see if it works then. You might have an IP address conflict. If it works, try to reconnect each device, one by one and see if its a device causing a network problem. Worth a shot. WebIf you're still having problems, reset your Mini Hub: A few days after your broadband service has resumed, we'll switch off unlimited data on your Mini Hub. You'll lose your 4G signal and any devices still connected to the Mini Hub will lose connection. Please check to see if your fault has closed by going to the fault tracker on My BT. Once ... dcsheriff twitter